Become a Customer Support Representative
Don’t miss your chance to work in customer service with leading companies all over the world. If you’re passionate about helping people, enjoy the challenge of solving complex issues, and thrive in a fast-paced environment, this is the perfect opportunity for you. You’ll work with cutting-edge technology, collaborate with a diverse team, and have opportunities for growth and advancement within our organisation.
Whether you’re a people person or tech-savvy, there’s a place for you in the industry of customer service. From customer service representatives to technical support specialists, from project managers to marketing professionals. Start with us and find yourself on a path to success. Come join us now to benefit from competitive compensation and a dynamic work culture!
Frequently Asked Questions
A customer support representative is a professional who assists customers by addressing their inquiries, concerns, and issues. They are responsible for providing excellent service, resolving problems, and ensuring customer satisfaction.
Our clients are top companies from various industries around the world. BPO, which stands for Business Process Outsourcing, refers to companies outsourcing certain business functions, such as customer support, to specialised service providers like us. We handle customer support on behalf of these companies, ensuring their customers receive excellent service and support.
A customer support role in a BPO environment may be a good fit for individuals who can handle stress, have clear expectations and strong customer service skills, are comfortable with technology, derive satisfaction from helping others, can handle high call volumes, and are adaptable to changes.
Discover your potential and advance your career with our client’s dynamic development plans in support, operations and management. After working as a Customer Support Representative and understanding all the aspects of what is required to perform well in this job, you can apply to work in other departments, including Operations, Human Resourcing, Support or many of the other opportunities our clients have. Here are a few roles where you can go next:
- Supervisor – The first level of management at Teleperformance, people responsibility
- Specialist Trainer – Knowledge expert for everything technical in the project
- Site Trainer – Compliance responsibility and training coordination at site level
- Corporate Trainer – Training of executives
- Quality Analyst – Knowledge expert in the area of expertise and quality checker
- Data Analyst – Daily control and evaluation of quantitative parameters
- Workforce Management – Planning and controlling of workforce
- Project Manager – Project-wide responsibility (personnel responsibility, compliance responsibility, financial responsibility)
- Implementation Manager – Responsibility for rebuilding projects
- Process Manager – Responsibility for the execution of business processes
- Service Delivery Manager – Interface between customer support and control of internal processes
Security Officer – Responsible for data security
You can either leave your details in the form above or click the “Apply” button on our vacancies page. We look forward to receiving your application and starting your journey towards a rewarding career.
You can contact us via email at email@example.com or by phone at (+995) 574 803 363. We are available to answer any questions you may have and provide further assistance.
Absolutely! We offer part-time positions to accommodate different schedules and provide flexibility for our employees.
Currently, we require proficiency in German or English and Russian. However, we may expand our language requirements in the future. For updates on additional language requirements, please follow us on social media.
There is no age limit for applying for our positions. We welcome candidates from various age groups who are passionate about customer service and eager to contribute to our organisation.
We require a fluent level of language proficiency for customer support representatives. It’s important to effectively communicate with customers in order to provide the best possible assistance.
A recruitment agency helps connect job seekers with employers. At our agency, we work closely with both candidates and companies to match the right talent with the right opportunities. We handle the hiring process, screening applicants, and ensuring a smooth recruitment experience.
Absolutely! If you have a friend who speaks well and would be a great fit for our team, you can recommend them. We have a referral programme where, if your recommended person gets hired, you will receive 100 Gel as a token of appreciation.